Frequently Asked Questions (FAQ)
Isabella Patterson offers simple, stylish clothing designed for women. Our collections focus on modern essentials and timeless pieces made to be worn season after season. We prioritize quality materials, refined finishes, and effortless wear.
Yes, we offer free shipping on all orders. There are no minimum purchase requirements or hidden conditions.
Orders are processed within 1–2 business days. Standard delivery typically takes 3–10 business days, with most orders arriving within 4–12 business days. Once shipped, you’ll receive a real-time tracking link.
At this time, we ship within the United States only.
You have 30 days from the delivery date to return your items. Please contact us at hello@isabellapatterson.com and our team will assist you.
Once approved, refunds are typically processed within 7 business days. Your bank may take additional time to post the funds.
Yes. Please email hello@isabellapatterson.com and we’ll help arrange your exchange.
We accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, and Visa. All transactions are secured with SSL encryption.
Absolutely. Isabella Patterson never stores sensitive payment data, and all transactions are fully secured.
Please email hello@isabellapatterson.com with a description and photo if possible. We’ll arrange a replacement or refund.
If your order hasn’t shipped yet, we may be able to update or cancel it. Contact us as soon as possible.